Library Delivery

Library Delivery Services are offered to individuals of all ages who find themselves temporarily or permanently unable to leave their place of residence and are thus prevented from reliably accessing the Library’s collection and its services. For more info, call the Info Desk at 847-455-6016, ext. 229 or email homebound@fppld.org.

Eligibility

Library Delivery Services are provided at no cost. A patron must be a Library District resident and have a current, unencumbered, library card.  If the patron does not have a library card, an application can be filled out and a staff member will contact the applicant regarding delivery services.

With these provisions in mind, patron’s eligibility will be evaluated on a case-by-case basis by Library Delivery Services staff.  Once enrolled, eligibility will be periodically reviewed by staff.  Service will continue until the patron chooses to pause, cancel or becomes ineligible (i.e. moves outside of District). 

To Apply

Online Library Delivery Applications can be accessed below, picked up at the Library, filled out over the phone with a staff member, or filled out in person at time of initial service.  Applicants who apply online or over the phone must provide identification at the time of initial service/delivery. 

Once the patron has applied, a staff member will contact the applicant to explain how to request books and other materials, as well as help with suggestions based on the application. 

Loan Periods

All considerations pertaining to library materials checked out through the Library Delivery Service will be governed by the Library’s existing Patron Services Policy. Allowances will be made for the delivery schedule.  As the Library is already ‘fine-free,’ no fines will be assessed for overdue items. Replacement fees for lost or damaged items still apply. 

Delivery Schedule

Materials delivery and pickup will be provided during weekday library hours, on a regular schedule determined and communicated in advance by Library Delivery Services staff.  Special arrangements will be made for library holidays and emergency closings.

Delivery Requirements

Patrons requesting Library Delivery Services must provide a safe and appropriate environment for staff members who make deliveries to their residences, and patrons must protect all library materials while in their custody. 

Suspension of Library Delivery Service may be recommended if any of the following conditions exist: 

1. Any person during the delivery presents threatening, obscene, or abusive language, gestures, or images. 
2. Any person in the home harasses the library representative. 
3. Any person during the delivery is engaging in illegal activity. 
4. Any person in the home exhibits signs of illness that may endanger the health of library representative.  
5. Property conditions are unsafe or unsanitary. 

Our Digital Library

If you are homebound, you may also be interested in our Digital Library and its collections, which include a variety of eBooks, audiobooks, streaming video, music, and much more.

Questions?

Visit or call the Info Desk at 847-455-6016 ext. 3, or email homebound@fppld.org.

If you are a Franklin Park teacher and/or childcare provider, you can request delivery and pickup of books, kits, and more. Complete this form and a library staff member will be in contact.

Questions?

Visit or call the Kids Crossing Desk at 847-455-6016 ext. 2, or email ys@fppld.org.