Policies & Notices

Policies

Autorenewals

We are offering autorenewals by default for the majority of our items.

How automatic renewals work:

  • The majority of our items renew automatically up to 2 times.
  • Items on hold for others cannot be renewed.
  • Items belonging to “special” collections cannot be renewed.
  • Items will be automatically renewed 2 days before the original due date.
  • An item renews for its borrowing period. For instance, if an item has a 2 week borrowing period, then it will be renewed for an additional 2 weeks.
  • You will be notified by email when an autorenewal takes place.

Fine Free

Franklin Park Library is fine free as of fall 2021.

What does fine free mean?

Overdue fines are not be charged on most Franklin Park Library items.

Fines are still assessed for:

  • Wi-Fi Hotspots
  • Roku Streaming Devices
  • VHS-to-Digital Converter
  • PlayStation VR Headset Kit

Fines on items from other libraries may be assessed on your account if that library is not fine free.

What are the benefits of going fine free?

Being fine free lifts the financial barriers to library use and increases access for the entire Franklin Park community.

Going fine free creates a positive experience without the additional financial worry fines can bring.  This may encourage you to use the library more frequently and check out more items, and library staff can focus on customer service rather than fines. Everyone benefits by going fine free.

What about due dates?

Items still have due dates, and you remain accountable for returning items. Most items renew automatically up to two times, as long as there are no holds on the item.

Signing up for email and text reminders to help you return items on time. Learn more here. When items are returned early or on time, your fellow patrons can borrow items sooner.

How will items be returned without overdue fines?

If items are overdue by 14 days or more, your library account will be blocked for both physical and digital checkouts. The block will be removed once items are returned or your bill is paid.

These procedures are in place to continue to motivate everyone to return items in a timely fashion.

What is the difference between fines and fees?

Fines are a daily amount charged for each day the item is overdue. These are the charges being dropped.

Fees are a replacement cost for items that are damaged or not returned. Fees are not waived if the item is over 60 days overdue.

What is the Library’s new procedure on overdue and unreturned materials?

  • If the items are not returned after 42 days, your account is billed a fee for those items.
  • If items are returned before they are 60 days overdue, the bills and the block on your account will be removed upon check in.
  • After 60 days overdue and counting, your account is in collection status and you must pay the replacement fee.

If you are having a difficult time paying fees, please contact cservices@fppld.org.

Can I still be charged fines if I check out an item from a Library that isn’t fine free?

Yes. If you check out an item at a library that is not fine free, you can still be charged a fine from that library. However, many area libraries have already made the decision to go fine free.

What happens if I return an item after I received a bill for it?

If you return the item, the charges will be removed. However, if the item is 60 days+ overdue, it is not eligible for a fee waiver and the replacement cost will be charged.

How do I pay a replacement fee?

Circulation Services accepts cash, credit cards, and personal checks to pay for fees.

Why does my library account show a balance from my old fines?

This could be a fee for an item that was lost or damaged. Please see, email cservices@fppld.org, or call the Circulation Department at 847-455-6016, ext. 230.

Will Library materials be returned more slowly?

The lack of fines does not affect how quickly items are returned.  Return rates tend to stay the same as before, and patrons appreciate the extra time to return an item and not be charged.

Does this impact the Library’s finances?

Income generated by fines is less than 0.38% of the Library’s budget, and the Library does not rely on this income for regular operations.

Fines are meant to encourage the timely return of items as opposed to being a steady source of revenue.

Does fine free apply if I check out items at Franklin Park Library, but I have a card from another library?

Most items checked out at Franklin Park Library will be fine free for all patrons, however, you may have fees on your account from your home library. Please check with your home library for further information.

Questions?

Visit or call the Circulation Desk at 847-455-6016, ext. 230 or email at cservices@fppld.org.

Item TypeLoan PeriodCheckout LimitsOverdue FeesAdditional Requirements         
Fiction4 weeksUnlimitedSee fine free policy.
Nonfiction4 weeksUnlimitedSee fine free policy.
Large Print Books4 weeksUnlimitedSee fine free policy.
Audiobooks4 weeksSee fine free policy.
NEW Fiction2 weeksSee fine free policy.
Magazines2 weeksSee fine free policy.
Music CDs2 weeks10 per cardSee fine free policy.
TV Series DVDs2 weeksSee fine free policy.
Nonfiction DVDs2 weeksSee fine free policy.
STEAM Kits2 weeks2 per cardSee fine free policy.18 and older
Early Literacy Kits2 weeks2 per cardSee fine free policy.
Wi-Fi Hotspots2 weeks1 per card$5 per dayFPPLD patrons 18 and older
DVDs/Blu-rays1 week10 per cardSee fine free policy.
NEW DVDs/Blu-rays1 week5 per cardSee fine free policy.
Roku Streaming Devices1 week1 per card$1 per dayFPPLD patrons 18 and older
VHS-to-Digital Converter Kit1 week1 per card$1 per dayFPPLD patrons 18 and older
Video Games1 week2 per cardSee fine free policy.
PlayStation VR Headset Kit1 week1 per card$5 per dayFPPLD patrons 18 and older

Types of materials that the Franklin Park Public Library District does not purchase may be
interlibrary loaned, but are limited to 2 (two) items per card.

Questions?

Visit or call the Circulation Desk at 847-455-6016, ext. 230 or email at cservices@fppld.org.

(Download Policy)

The Franklin Park Public Library District recognizes the importance of education and seeks to share our resources and to support our local school districts, educators, and students.

Educators for the purposes of this policy include administrators, teachers, school media specialists, and school librarians. Educators at public school districts #81, #83, #84, and #212 are eligible for an Educator Library Card at the Franklin Park Public Library. Educators from local school districts may apply for a card at the Circulation Desk by presenting a current school-issued employment ID. If the school-issued ID is not a photo ID, current photo identification is also required.

Educator Library Cards are to be used solely for curriculum and instructional support. Holds may be placed, and materials may be requested through the SWAN Consortium. Digital accounts for Franklin Park Public Library’s online resources may be created with an Educator Library Card.

Educator Library Cards follow the same rules of use as resident library cards including loan periods, renewals, late fees, and other fees. The individual educator who signs up for a card is responsible for returning library materials on

Educator Library Cards are valid for local use only at the Franklin Park Public Library, and have a one-school year expiration date. Educator Library Cards may be renewed annually. Renewal requires the presentation of a current school-issued employment ID to Circula

Questions?

Visit or call the Circulation Desk at 847-455-6016, ext. 230 or email at cservices@fppld.org.

What is Interlibrary Loan and who can use it?

Interlibrary Loan (ILL) is a service that you can use to borrow materials that are not owned by the Franklin Park Library. ILL is offered only to those with a valid and current Franklin Park library card. If your fines exceed $5.00, your request will not be processed until the fines are less than $5.00.

How can I request ILL materials?

Make requests in person by asking at the Info Desk (ext. 229) or the Kids Crossing Desk (ext. 260). You can call 847-455-6016 or email requests to ask@fppld.org.  Another option is placing your requests online by using the WorldCat database and clicking on the ILL button.

What types of materials may I request?

We will attempt to borrow books, spoken word recordings, CDs, photocopies of magazine and journal articles, DVDs and videos from libraries outside of the SWAN consortium.   Some requested materials are more difficult to borrow and therefore the requests may take a longer time to fill or may remain unfilled. Examples include books published during the current year, video and sound recordings, very old materials, and rare or highly specialized materials not widely held by other libraries.

How many items can I request at a time?

If you are requesting items from other SWAN libraries, there is no limit to the number of items you can request. If you are requesting items from libraries outside of SWAN, then there is a limit of 5 requests per week.

What libraries can our library borrow from?

Our library can borrow from most of the libraries in the United States, including Alaska and Hawaii. We do not borrow from libraries outside of the United States and/or libraries that charge a fee for their materials.

How will I know if my ILL materials are ready to be picked up?

When your ILL materials arrive, Circulation staff will give you a phone call. If your ILL request was unfilled, the ILL Librarian will notify you by phone or email, if you provided your email address on the request form.

Where can I pick up my ILL materials?

You can pick up your ILL materials at the Circulation Desk. You must use the same library card to check out materials that was used to request the materials.

Are there any fees for borrowing ILL materials?

There are no fees to use ILL, however, if you forget to pick up your requested ILL materials, you will be charged $3.00 per item. This fee does not apply to materials borrowed from other SWAN libraries.

Can ILL materials be renewed?

Yes. If you wish to renew your ILL materials, you should contact the library at least one week before the item is due. The ILL Librarian will then request a renewal from the library the material came from and will call you to let you know the renewal’s status. DVDs and videos may not be renewed. If you do not renew and you keep your items after the due date, you will be charged $.10 per day for print materials and sound recordings and $.25 per day for DVDs and videos.

Questions?

Visit or call the Circulation Desk at 847-455-6016, ext. 230 or email at cservices@fppld.org.

(Download Policy)

The Franklin Park Library Collection Development Policy documents for both library staff and library users the policies that guide materials selection, collection maintenance, and deselection of library materials. The Library is committed to serving the needs and interests of its user community. The Library also acknowledges that those needs and interests may change and evolve over time. The policies and procedures presented here will be re-evaluated on an ongoing basis and will undergo changes as necessary to enable the Library to continue to fulfill its user community’s needs and expectations.

(Download Policy)

SECURITY CAMERAS

Use of security cameras is intended to enhance the safety and security of Franklin Park Public Library District users and staff by discouraging violations of the Library District’s Code of Conduct, assisting Library staff in preventing violations, and providing law enforcement assistance in prosecuting criminal activity.

SECURITY CAMERA PURPOSE AND PLACEMENT GUIDELINES

  1. Video recording cameras will be used in public spaces of the Library to discourage criminal activity and violations of the Library Code of Conduct. Audio recording will not be used.
  2. Cameras may be installed in outdoor and indoor places where individuals lack a reasonable expectation of privacy. Examples include public common areas such as parking lots, entrances, seating areas, service desks and areas prone to theft or misconduct.
  3. Cameras will not be installed in areas where individuals have a reasonable expectation of privacy such as restrooms or private offices.
  4. Signage will be posted at entrances to the Library informing the public and staff that security cameras are in use.
  5. Cameras will not be continuously monitored. The public and staff should take appropriate precautions for their safety and for the security of their personal property. The Library District is not responsible for loss of property or personal injury.
  6. Recorded data is confidential and secured in a controlled area. Video recordings will typically be stored for no longer than 60 days. As new images are recorded, the oldest images will be automatically deleted. The Library District has discretion with respect to retention, disposal and/or destruction of recordings.
  7. Cameras will not be used for the purpose of routine staff performance evaluations.

USE/DISCLOSURE OF VIDEO RECORDINGS

  1. Access to archived footage in pursuit of documented incident of injury, criminal activity or violation of the Library Code of Conduct is restricted to designated staff: The Library Director, Department Heads, and staff designated as Person-In-Charge.
  2. Designated staff may have access to real-time images viewable on desktop monitors in secure areas. The Library District expects that the frequency of viewing and the amount of video viewed will be based on the need to assure the system is operating or to ascertain if footage is available relative to a specific incident.
  3. Access to footage is allowed by law enforcement when pursuant to a subpoena, court order, or as determined by the Library District Administration.
  4. Video images will not be maintained, provided no criminal activity or policy violation has occurred or is being investigated.
  5. Video records and still photographs may be used by authorized individuals to identify those responsible for library policy violations, criminal activity on library property, or actions considered disruptive to normal library operations as delineated in the Library Code of Conduct.
  6. In situations involving banned patrons, stored still images may be shared with staff system-wide. Shared images may remain posted in restricted staff areas.

UNAUTHORIZED ACCESS AND/OR DISCLOSURE

  1. Confidentiality and privacy issues prohibit the general public from viewing security camera footage that contains personally identifying information about library users. If the Library receives a request from the general public to inspect security camera footage, they will be advised to file a police complaint.
  2. A breach of this policy may result in disciplinary action up to and including dismissal. Any library employee who becomes aware of any unauthorized disclosure of a video recording and/or potential privacy breach has a responsibility to immediately inform the Library Director.

DISCLAIMER OF RESPONSIBILITY

A copy of this policy may be shared with any patron or staff member upon request. The policy is also posted on the Franklin Park Public Library District’s official website.
Questions from the public may be directed to the Library Director.
The Library disclaims any liability for use of the video data in accordance with the terms of this policy, given that the library is a public facility and the security cameras shall be limited to those areas where patrons and/or staff have no reasonable expectation of privacy.

Adopted: 3/12/2019

(Download Policy)

ANIMALS IN THE LIBRARY

It is the policy of the Franklin Park Public Library District to prohibit all animals from entering the library facility, with the exception of service dogs and miniature horses, service dogs and miniature horses in training, or animals featured in programs sponsored by the Franklin Park Public Library District (FPPLD).

1. BACKGROUND AND DEFINITIONS

1.1 Service Dog

According to the Americans with Disabilities Act (ADA), a service dog is a dog that is individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include but are not limited to: guiding people who are blind; alerting people who are deaf; pulling a wheelchair; alerting and protecting a person who is having a seizure; reminding a person with mental illness to take prescribed medications; calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA. The crime deterrent effects of an animal’s presence and the provision of emotional support, well-being, comfort, or companionship do not constitute work or tasks. Beginning on March 15, 2011, only dogs are recognized as service animals under Titles II and III of the ADA.

1.2 Disability

The term “disability” means, with respect to an individual:
(a) A physical or mental impairment that substantially limits one or more of the major life activities of such individual;
(b) A record of such an impairment; or
(c) Being regarded as having such an impairment.
If an individual meets any one of these three tests, he or she is considered to be an individual with a disability for the purposes of coverage under the ADA.

1.3 Miniature Horses

Notwithstanding the limitation of only dogs being recognized as service animals, federal regulations do allow the consideration of a miniature horse to also be recognized as a lawful service animal [28 CFR 35.136(i)(1)]. An individual with a disability may be allowed to utilize a miniature horse as a service animal, subject to all of the restrictions stated in this policy, but also subject to the following factors set forth by the ADA:
(a) The horse in question may be no more than 34 inches tall measured at its shoulder, and it may weigh no more than 100 pounds.
(b) As with dogs, the horse must have been individually trained to do work or perform tasks for the benefit of the individual with the disability
(c) As with dogs, the handler of the horse must be able to be in sufficient control of the horse, and the horse must be housebroken.
(d) The presence of the horse may not compromise legitimate safety requirements that are necessary for the safe operation of library service.

2. POLICY

2.1 No pets or animals other than service dogs, service miniature horses (see 1.3), or service dogs and miniature horses in training are allowed in the Library. Owners of pets will be asked to remove them from the Library.
2.2 Individuals with disabilities may bring their service dogs into all areas of the Library where members of the public are normally allowed. All service dogs must be under the full custody and control of their handler at all times. Also, all service dogs must be on a leash or harness at all times unless the handler is unable to leash or harness the dog because of a disability or use of a leash or harness would interfere with the dog’s safe, effective performance of work or tasks. If the service dog cannot be leashed or harnessed, it must be otherwise under the handler’s control (e.g. voice control, signals, or other effective means). Owners of the service dog are solely responsible for the supervision and care of the service dog. Owners must keep the service dog directly with them at all times.
2.3 Users of service dogs are not required to show papers or to prove a disability. Service dogs are not required to be licensed or certified by a state or local government or training program, or be identified by a special harness or collar.
2.4 Staff may ask two questions: (1) Is the dog a service animal required because of a disability? (2) What work or task has the dog been trained to perform? Owners of service dogs in training will indicate that they are working dogs and not pets. Terms used may include assistance, service, guide, hearing, or helping dog. Staff may not ask about the owner’s disability.
2.5 A person with a disability may not be asked to remove his or her service dog or service dog in training from the Library unless: (1) the dog is out of control and the handler does not take effective action to control it or (2) the dog is not housebroken. When there is a legitimate reason to ask that a service animal be removed, Library staff must give the person with the disability the option to obtain library services without having the service dog or service dog in training on the premises.
2.6 Fear of allergies, annoyance on the part of other patrons or employees, or fear of dogs are generally not valid reasons for denying access or refusing service to people with service dogs or service dogs in training.

3. EXCEPTION

3.1 The Library may have animals in the building as part of its educational and recreational offerings.

4. ANIMAL ENDANGERMENT

4.1 The FPPLD does not condone leaving non-service animals outside the Library in a way that may endanger the animal or Library patrons. The FPPLD reserves the right to contact the police regarding any unattended animals on its premises.

5. References

The Americans with Disabilities Act (ADA) of 1990, Revised. The Department of Justice published revised regulations implementing the Americans with Disabilities Act (ADA) for title II (State and local government services) and title III (public accommodations and commercial facilities) on September 15, 2010, in the Federal Register.
Federal Regulations: Title 28. Judicial Administration, Chapter I. DEPARTMENT OF JUSTICE, Part 35. NONDISCRIMINATION ON THE BASIS OF DISABILITY IN STATE AND LOCAL GOVERNMENT SERVICES, Subpart B. General Requirements, Section 35.136. Service animals [28 CFR 35.136(i)(1)].

Adopted: 11/12/2019

Purpose

The Franklin Park Public Library District offers an environment conducive to the use of the Library’s informational, educational and recreational materials, programs, and services.  People using the Library must conduct themselves in a manner appropriate to the Library’s nature and purpose.

Code of Conduct

All patrons observing proper conduct in the Library are allowed to freely make use of the Library.  Those whose conduct is disruptive to Library operations and other patrons’ use of the Library may have the privilege of using the Library abridged or denied.

No list can be exhaustive, and any conduct that disrupts the Library is prohibited.  Conduct which may lead to denial of Library privileges includes, but is not limited to, the following:

  • Damaging library property
  • Threatening or harassing patrons or staff members
  • Possessing a weapon unless in performance of official duties
  • Bringing animals into the library except service animals
  • Possessing alcohol or any illegal substance or being intoxicated while on Library premises
  • Eating
  • Bringing drinks that are not in covered containers into the library
  • Bringing drinks, covered or otherwise, into areas of the library in which drinks are not allowed; drinks are not allowed near library computers or in the aisles where library materials are shelved. Covered drinks are allowed in the public seating areas of the main library and in Kids Crossing.
  • Smoking in the library or within 15 feet of a library entrance
  • Presenting offensive and pervasive odor or odors which constitute a nuisance for other patrons or staff
  • Entering the library not fully clothed, including shoes and/or shirt
  • Playing of audio equipment so that others may hear it
  • Talking loudly, and/or using offensive, abusive, or profane language
  • Using a cell phone in a manner that disturbs others; cell phones should be set to vibrate, and when talking on a cell phone, persons should use a low conversational tone
  • Using the library restroom for bathing, shampooing, or as a laundry
  • Using a skateboard, scooter, rollerblades or skates in the library or on library property
  • Sleeping in the library
  • Soliciting, selling, and/or promoting commercial enterprises in the library or on library grounds
  • Passing petitions to library patrons, conducting surveys not undertaken directly by the Library, distributing pamphlets or other materials directly to library patrons or staff
  • Trespassing into any area closed to the public
  • Any behavior which may be reasonably expected to result in injury to self or others
  • Any illegal activity

Parental Responsibilities

  • It is the responsibility of the parents or other responsible adult 18 years or older to supervise their child or children at all times in the library or on library grounds.
  • Children under the age of nine (9) years must be accompanied by a parent or other responsible adult 18 years or older.
  • Children under the age of nine (9) not accompanied by a parent or other responsible adult 18 years or older will be referred to the custody of the Franklin Park Police in order to ensure their safety.
  • The library is not a substitute for a child care center or babysitting service.

Telephone Policy

Telephones at the Franklin Park Public Library are reserved for staff use for official business. Telephone lines need to be kept open at all times so that Library staff can be available to assist patrons and answer questions. Patrons of the Library may not use Library telephones except in the following circumstance:

  • If the health, safety, or security of a patron depends upon a telephone call, Library staff at the Circulation Desk, Information Desk, or Kids Crossing Desk will be allowed to make the call for the patron. Examples of this situation might be to report an incident to the police or for emergency transportation. Children under the age of 18 may call their parents for transportation. Local calls only are permitted in these circumstances. No calls which incur long distance charges will be made.

The Library has no public pay phone available.

Personal calls will not be made for patrons.

Calls requiring more than approximately 2 to 3 minutes cannot be made for the patron.

Conduct at Closing Time

All patrons must expeditiously leave the library premises at closing time.  Transportation is the sole responsibility of the patron or parent, guardian or other authorized person.  Adults or minors who remain at the library after closing may be referred to the Franklin Park Police in order to ensure their safety.

If any child under the age of fourteen (14) does not have a responsible adult present when the Library closes, two Library staff members will stay with the child.  After waiting ten minutes and unsuccessfully attempting to contact the responsible adult, the child will be referred to the custody of the Franklin Park Police in order to ensure his/her safety. An incident report must be written for any situation of an unattended child.

Under no circumstances should Library employees give children or other patrons rides, or be left alone with them, even if they know them.

Enforcement

Any staff member may enforce this Policy by pointing out violations to patrons and requesting compliance.  Library staff may request that a patron who refuses to comply, leave the library for the remainder of the day or until his or her behavior is brought into compliance with the Policy.  Library staff may call the police for assistance if a patron refuses to comply and/or refuses to leave the library.  Staff members must report serious or recurring violations to the Librarian-in-charge. For such violations, the Librarian-in-charge must ensure that an incident report is written by writing it her/himself or assisting other staff members directly involved in the incident in completing the report.

Video recordings or photographs made from security cameras showing a violation by a patron of the Library’s Patron Conduct Policy may be used to support suspension or termination of a patron’s library privileges and/or immediate ejection from the library.  Video recordings or photographs made from security cameras may also be shared with police if illegal activity is suspected.

The Library Administrator is authorized to exclude from the use of the library any person who engages in disruptive behavior.  The patron may appeal the decision to the Library Board of Trustees in writing within one month of the exclusion date.  The Library Administrator or, if appealed, the Board of Trustees will determine the time period for which a patron is excluded from the library.

Adopted 2/12/08 Rev. 7/1/08, 3/1/11, 7/16/12, 11/11/14

The Franklin Park Library understands cell phones are a vital component of communication and information gathering. Polite cell phone use and text messaging is permitted throughout the library. Remember to speak quietly and respect your neighbors, and please set your cell phone to vibrate.

  • It is the responsibility of the parents or other responsible adult 18 years or older to supervise their child or children at all times in the library or on library grounds.
  • Children under the age of nine (9) years must be accompanied by a parent or other responsible adult 18 years or older.
  • Children under the age of nine (9) not accompanied by a parent or other responsible adult 18 years or older will be referred to the custody of the Franklin Park Police in order to ensure their safety.
  • The library is not a substitute for a child care center or babysitting service.

At this time, the Franklin Park Library does not allow food in the library in order to preserve our resources.

Covered beverages are allowed in our public seating areas.

Areas where covered beverages should not be consumed:

  • By library computers
  • Aisles where items are shelved

Telephones at the Franklin Park Public Library are reserved for staff use for official business. Telephone lines need to be kept open at all times so that Library staff can be available to assist patrons and answer questions. Patrons of the Library may not use Library telephones except in the following circumstance:

  • If the health, safety, or security of a patron depends upon a telephone call, Library staff at the Circulation Desk, Information Desk, or Kids Crossing Desk will be allowed to make the call for the patron. Examples of this situation might be to report an incident to the police or for emergency transportation. Children under the age of 18 may call their parents for transportation. Local calls only are permitted in these circumstances. No calls which incur long distance charges will be made.

The Library has no public pay phone available.

Personal calls will not be made for patrons.

Calls requiring more than approximately 2 to 3 minutes cannot be made for the patron.

The Franklin Park Public Library District provides Internet access to Library patrons. This supports the Library’s role as a source of information, intellectual development, and enrichment. The Library does not monitor and has no control over the information accessed through the Internet and cannot be held responsible for its content. It is the user’s responsibility to use the Internet wisely. Although the Library’s computers are filtered, filters do not guarantee the exclusion of all material anyone might find offensive.

General Usage Rules

All users must accept the online Internet User Agreement.

Access is available during all hours that the Library is open to the public. Each patron is guaranteed one hour of Internet use per day. Access is not guaranteed in the event of equipment failure or power outage. Library staff provides limited computer assistance.

The Library is not responsible for any loss or damage to personal equipment used in conjunction with Library computers, nor is the Library responsible for the damage done by a patron’s computer use.

Printers and scanners are available for public use. Printouts are 10 cents per page for black and white, and 50 cents per page for color.

Adult Internet Use

The computers by the Information Desk are available for adults and young adults (ages 13 and up).

Adult library users must accept the online Internet User Agreement to use the computers. Adult Franklin Park residents without a library card will be issued a Guest Pass.

Children’s Use

The computers in the children’s room are available for children under the age of 18 and their families. Solo adults may not use these computers. Children under 9 years of age must be accompanied by an adult. If all the computers are in use, high school students and families may be sent to use unoccupied computers by the Information Desk. Franklin Park library card holders 9 years of age and older may sign on a computer with his/her library card number. Children ages 9 years and older without a library card will be issued a Guest Pass.

As with all library materials, restriction of a child’s access to the Internet is the responsibility of the parent or legal guardian. Access to the Internet is essential in this digital age. Offering Internet access supports the Library’s and the local schools’ mission to promote life-long learning through information literacy. Minors will be allowed Internet access unless a parent or guardian signs the Internet Opt-Out form.

Non-Resident Internet Users

Non-residents may use the Library’s computers if they are not in use. Non-residents will be issued a Guest Pass for an hour of time, and must accept the online Internet User Agreement. Time will be extended automatically as long as other patrons are not waiting to use the computers.

Non-resident minors under the age of 9 must be accompanied by a parent or guardian.

Restrictions

If a patron is not in good standing with the Circulation Department, his/her Internet privileges may be restricted or terminated. Patrons whose records show them owing $5.00 or more are not allowed to use the computers until their fees are paid.

Wireless Internet Access

The Library offers free wireless Internet access to all patrons. Wireless Internet access falls under the same rules as the Library’s Public Internet Access Policy.

Patrons must provide their own equipment. The Library does not provide equipment nor does it guarantee compatibility with the wireless network. Wireless Internet access is available throughout the library building, but there may be spots where connectivity is weak or non-existent. Library staff does not provide technical assistance for wireless Internet access.

The wireless Internet access is filtered. Filters do not guarantee the exclusion of all material that a patron may find offensive. Parents or guardians are responsible for the monitoring and restricting of a minor’s use of the Wireless Internet access.

The Library’s wireless network is unsecured. The Library is not responsible for any consequences that may result while using wireless Internet. The Library is not responsible for any loss or damage to personal equipment that may occur when using wireless Internet.

Internet Usage Agreement

I agree to abide by the following rules while using the Internet at the Franklin Park Public Library:

  1. I will not attempt to violate the integrity of any information on the Internet or any part of the Library’s information network.
  2. I will obey all local, state, and federal laws while using the Internet, including, but not limited to, laws regulating copyright, fraud, obscenity, defamation, and privacy. I recognize that unauthorized reproduction or use of accessed material may be a criminal offense under the U.S. Copyright Act.
  3. I realize that I may contact fee-based services and online shopping services while using the Internet. I agree to assume full responsibility for any charges I might incur when accessing such services from the Library. I recognize that any service involving the submission of a credit card number involves me in a transaction with an outside service provider, not with the Library.
  4. I recognize that the Library is not responsible for the content, validity, or currency of any information found on the Internet that the Library did not create.
  5. I agree to abide by the rules and policies regarding Internet usage developed by the Franklin Park Public Library District.

I understand that failure to comply with any of these rules may result in loss of my Internet privileges at the Franklin Park Public Library District.

Adopted June 1, 2004 Rev. 3/6/07, 8/20/08, 11/9/10, 8/13/13, 10/11/16.

Due to precautions for COVID-19, meeting room bookings are suspended from 3/13/2020 onward until further notice.

If you’d like to reserve a meeting room, please print and fill out the  Application for Use of Meeting Room. You may fax it to 847-455-6299 or scan & email it to meetingrooms@fppld.org.

Use of the meeting rooms in the library for non-library sponsored programs will be governed by the following restrictions:

1. Capacity

  • The small meeting room may be used by groups of two (2) to four (4) individuals.
  • The large meeting room may be used by groups, with a maximum capacity of 50 individuals.

2. Hours and Fees

  • The use of all meeting rooms will be limited to the regular open hours of the library. This includes set up for meetings and events.
  • A Kitchen Fee of $10.00 is required for any food brought into the meeting rooms. Refunds will only be available if a program is cancelled.  A request to waive the Kitchen Fee may be made to the Library Executive Director.

3. The following individuals and groups are eligible to use the meeting rooms:

  • Residents of the Library District.
  • Non-profit organizations, groups, or agencies that serve the residents, businesses, and/or industries of the Library District.
  • The Library District reserves the right to deny use of meeting rooms to any person, persons, or group which had previously been irresponsible and/or violated policy regulations when using meeting rooms. Such denial of use is made by the Library Executive Director or the Board of Trustees.

4. Exclusions for type of use of the meeting rooms include but are not limited to:

  • Meetings not open to the public.
  • Private social functions.
  • Ticketed events, events with entry fees.
  • Fund-raising events.
  • Partisan political events or electioneering.
  • Sales or promotion of items and/or services.
  • Events with live animals.
  • Exceptions may be made for service animal organizations.
  • Gambling events, including lotteries and raffles.
  • Events with weapons displayed or demonstrated.
  • Events with programs and/or audience participation of high-risk injury, such as martial arts, acrobatics, gymnastics.
  • Events with programs and/or audience participation in which toxic, flammable, noxious, or corrosive chemicals are used, including paints, glues, and solvents.

A request to waive or make exception to any of the foregoing restrictions and/or exclusions may be made to the Library Executive Director. Such requests must be submitted in writing no less than two (2) weeks prior to the scheduled room use. The Executive Director may waive or amend an exclusion(s).

5. Frequency of use

  • The reservation of meeting rooms is done on a first come, first served basis.

6. Scheduling procedures

  • Requests for using the meeting room may be made in person, by telephone, or email.
  • To apply for a reservation, a person authorized to represent the group must contact the Adult Services Librarian responsible for programming at least one week prior to the event and fill out and sign an Application for Use of Meeting Room. The group or person wishing to reserve the room must assume responsibility for damage to the library property and other liability incurred by program or audience participants.
  • The Adult Services Librarian responsible for programming will contact the person authorized to represent the group to confirm reservation of the requested meeting room. Filling out an Application for Use of Meeting Room does not guarantee a reservation.
  • Exceptions may be made for Adult Literacy Tutoring. If the small meeting room is available, the Application for Use of Meeting Room can be filled out the day of use.
  • Requests for reservations may not be made more than three (3) months in advance excepting by prior approval of the Library Executive Director.
  • Reservations may not be transferred to another person(s) or group.

7. Other regulations governing use of meeting rooms:

  • Alcoholic beverages are not allowed.
  • Smoking is not allowed.
  • Food preparation is not allowed.
  • Light refreshments such as coffee/tea and pastries are allowed.
  • Noise must be held to a level that will not disturb library users and/or staff.
  • Nails, pins, tape (masking, transparent, adhesive, etc.), tacks or any other items that could cause damage or be attached to surfaces or equipment are not allowed.
  • Equipment or other items should not be left in a meeting room, unless prior permission is obtained from the Library Executive Director; the Library District will not be responsible for theft or any item left in a meeting room, even with proper permission.
  • Spills should be wiped up and all trash put in a proper receptacle; rooms should be tidied up as much as possible upon the end of use.
  • Library equipment and furnishings may not be used for procedures that could damage them.
  • All electrical equipment must be Underwriters Laboratory (UL) approved.
  • No equipment, procedure, or activity may produce smoke and/or heat.
  • The emergency door of the large meeting room must be kept closed and locked – it is not an exit or entrance except in the case of an emergency, nor may it be used for ventilation.

8. Parking

  • Due to the limited number of parking spaces for library users and staff, groups of twenty (20) or more are asked to park in the Jewel parking lot opposite the library.

Questions?

Visit or call the Info Desk at 847-455-6016 ext. 229, or email ask@fppld.org.

The Franklin Park Public Library District Board of Trustees welcomes comments from the public who attend Board meetings.  The Board provides a specific period on the agenda during meetings when citizens may comment.

Guidelines and procedures regarding public comment at Board meetings:

  1. All persons wishing to speak must sign up prior to the meeting. A sign-in roster will be provided.  The roster will determine the speaking order for people who wish to make public comment.  People wishing to address the Board will be asked to provide their name. Anyone refusing to identify himself or herself will be prohibited from speaking.
  2. Public comments are limited to 2 (two) minutes per speaker.
  3. A spokesperson representing several other parties or organization will also have two (2) minutes to make public comment.
  4. If the number of people wishing to speak is large, the President or President pro tem may rule that a separate meeting be scheduled on a particular issue and ask that those wishing to comment do so at that meeting.
  5. Public comments will be addressed to the Board, not to other members of the public.
  6. The public comment portion of the meeting will be the first order of business at all meetings.
  7. If at any time a speaker appearing before the Board exceeds the time limitations set forth in this policy or becomes abusive in language or behavior, the President or President pro tem may declare that person out of order and refuse him or her permission to continue to address the Board.
  8. A written summary of public comments will be recorded in the minutes of the Board meeting at which the comments occurred.

Adopted May 5, 2009 Rev. 6/1/2010, 11/10/2015 , 1/10/17

The Franklin Park Public Library District Board of Trustees abides by the Illinois Open Meetings Act (5 ILCS 120/1 et. seq.) and cooperates with representatives of the print and broadcast media and with other members of the public who wish to make either video or audio recordings of public meetings so long as said recordings neither disrupt a meeting, nor violate the rights of the members of the public body, witnesses, or the public. The chairperson of the Library Board of Trustees may impose additional rules or limitations on recording as necessary to preserve the decorum of the meeting and avoid disruption of the meeting.

Closed Meetings

Under the Illinois Open Meetings Act, the Franklin Park Public Library District Board of Trustees may hold a closed meeting or executive session when it addresses one of the exemptions found in 5 ILCS 120/2(c). An audio recording of these sessions is made during the closed meeting and kept in accordance with the regulations specified in the Illinois Open Meetings Act.

Open Meetings

Any person may record the proceedings at an open meeting by film, tape, or other means. Recording by the public may not be disruptive to the meeting, may not block vision of board members, and any cords used may not be a hazard to people in the room. Anyone wishing to record a meeting must provide their own equipment, including all cords. Use of outlets is allowed providing all other rules are met.

Adopted November 10, 2015 

(Download Policy)

The Franklin Park Public Library District is a public facility and a person’s presence may be recorded or become publicly known while on library property.

General Requirements

Persons taking photographs and/or videos shall not (1) compromise a patron or staff member’s right to privacy, (2) harass, intimidate, or threaten a patron or staff member; or (3) block library aisles, walkways, doors, or exits.

Library Programs

Photographing, filming, and audio recording of library programs is permitted provided that permission is granted in advance by the presenter or the owner of any copyrighted material.

Public Areas

Permission is not required for taking photographs or videos in public areas of the library building for personal, noncommercial use if no tripods, lights, or other specialized equipment are used. However, there may be library locations where the taking of photographs or videos is restricted or prohibited (i.e., restrooms).

Staff Areas

Taking photographs or videos of, or in, areas reserved for staff use only is prohibited.

Library Exterior and Grounds

Taking photographs and videos outside of the library building and/or of the library grounds does not require permission. However, the activity may not impede the ingress or egress of patrons or staff to or from the library building.

Commercial Photography and Video

The Library may permit use of its facilities for the taking of commercial photographs or videos if the project does not interfere with the mission of the Library and is in accordance with this policy.

Liability

Persons involved in taking photographs or videos are solely liable for any injuries to persons or property that result from their activities on library property. They also have sole responsibility for obtaining all necessary releases and permissions required by law from persons who can be identified in any photograph or video or for copyrighted materials. The Library undertakes no responsibility for obtaining these releases or permissions.

Photography and Video by Library Staff

Library staff may take photos, videos, and audio recordings at the Library and during library events for use in library promotional materials, and on the Library’s website and social media sites.

The Library reserves the right to document its services and the public’s use of the building and grounds. These photographs, videos, and audio recordings may be copied, displayed, televised, and published (including on any library website or social media site). Any individual that does not wish the Library to use a photograph or video of them or their child should inform a library staff member prior to or while such photographs or videos are being taken.

Adopted: 8/9/2022

View Our Volunteer Page

Library Volunteer Policy

Volunteers may be used for many jobs in the library. These jobs must be approved by the Executive Director and be ratified by the Board of Trustees when appropriate. The use of individual volunteers is at the discretion of the Executive Director.

The Library District will have a Volunteer Coordinator. This duty will be assigned to a library employee. The Coordinator will instruct volunteers in such policies and procedures as may apply to them.

There will be no monetary remuneration or benefits for any volunteer.

Volunteers are required to fill out a volunteer application form and submit three (3) references.

Volunteers will be supervised by the Department Head or senior employee in the department to which the volunteer is assigned. Volunteers may be reassigned or dismissed from a job at the discretion of the Executive Director.

Volunteers shall not work for the library if they are using alcohol or are under the influence of drugs at the time.

Volunteer Handbook

Mission Statement

The mission of the Franklin Park Public Library District is to maintain and improve the quality of life for people of the community by providing multi-faceted access to educational and recreational information while promoting the value of the Library and its services.

Reporting

Unless otherwise specified, volunteers report to the library’s Volunteer Coordinator. The Volunteer Coordinator may arrange for specific volunteers to report to members of other departments, especially if the volunteering activity requires close coordination or supervision.

Please note that the “person in charge” of the library varies according to who is present. In descending order these are the Executive Director, Assistant Director, Head of Adult Services, Librarian with the most seniority. This is useful to know if you have questions when the Volunteer Coordinator (or other assigned supervisor) is not available.

Relevant Policies

Library Hours

The library is open six days a week:

Monday – Wednesday: 10 AM – 9 PM
Thursday – Friday: 10 AM – 7 PM
Saturday: 10 AM – 4 PM

Holiday Closures

The library is closed on the following holidays:

New Year’s Day
Easter Sunday
Sunday prior to Memorial Day
Memorial Day
Sunday prior to Independence Day when Independence Day falls on a Monday
Independence Day
Sunday prior to Labor Day
Labor Day
Thanksgiving Eve after 5 PM
Thanksgiving Day
Day after Thanksgiving
Christmas Eve Day
Christmas Day
New Year’s Eve after 5 PM

Behavior Standards

A few of the behavior standards adopted for employees also apply to volunteers:

  1. Library services shall be rendered on a strictly impartial basis to all patrons.
  2. Volunteers shall be courteous, demonstrate good teamwork, be willing to share
    assignments, and show respect for fellow volunteers and employees. Volunteers
    should maintain a sense of fairness and tolerance toward the point of view of
    others.
  3. Volunteers are expected to wear attire appropriate to their tasks. They shall
    maintain commonly accepted levels of personal hygiene.
  4. Volunteers should be mindful that, in the eyes of the public, they function as
    public relations representatives of the library.
  5. Smoking is permitted only in designated outdoor areas.
  6. Volunteers may be dismissed due to poor work performance or poor conduct, or for
    violations of Federal, State or local laws. Grounds for dismissal include:
  1. Negligent or unsatisfactory work performance
  2. Disruptive attitude or abusive language
  3. Conduct resulting in injury to others, hazardous conditions, or damage to property
  4. Violation of library rules, regulations, procedures or practices
  5. Unreported absences
  6. Repeated tardiness
  7. Use or possession of alcohol or illegal drugs, substances, or intoxicants while on the job
Notice of Absence

If you are unable to be at your volunteer assignment, be sure to call the library to report your absence.

Email and Internet Use

The Employee E-Mail and Internet Use policies are adopted for application to volunteers:

Volunteers who have e-mail and /or Internet access are expected to use this access to improve library services. Internet use that helps familiarize volunteers with information providers and useful information sites is encouraged. Personal use is discouraged. Excessive personal use may be grounds for dismissal.

Library computers are library property. Their use can and may be monitored and Internet histories checked at any time.

Personal Telephone Calls

Personal telephone calls are discouraged. Emergencies, of course, arise but such calls are expected to be of minimal length. Telephone calls placed for personal business or recreational use are forbidden.

Remuneration

Volunteers are not paid for their services, though they may be reimbursed for volunteer related automobile use (the standard US rate applies), meals, etc. Activities which may lead to such reimbursement must be approved in advance by the volunteer’s supervisor and the Executive Director.

Emergency Manual

The library maintains an Emergency Manual. Copies are available in all departments. Volunteers are expected to read it and to know where it can be easily found.

Sexual Harassment Policy

The Library District has adopted a Sexual Harassment Policy. In brief, employees shall not be subject to sexual harassment. This is also true of volunteers. Extending this policy to volunteers, unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature constitutes sexual harassment when:

  1. Submission to such conduct is made either explicitly or implicitly a term or
    condition of an individual’s volunteer status
  2. Submission to or rejection of such conduct by an individual is used as the basis
    for volunteer status decisions affecting such an individual
  3. Such conduct has the purpose or effect of substantially interfering with an
    individual’s work performance or creates an intimidating, hostile, or offensive
    working environment

The Sexual Harassment Policy in its entirety follows:

Sexual Harassment Policy
  1. It is the policy of the Franklin Park Public Library District that no employee shall be subject to sexual harassment.
  2. Sexual harassment is a form of sexual discrimination and is illegal.
  3. Unwelcome sexual advances, requests for sexual favors and other verbal or physical conduct of a sexual nature constitute sexual harassment when:
    1. submission to such conduct is made either explicitly or implicitly a term of condition of an individual’s employment,
    2. submission to or rejection of such conduct by an individual is used as the basis for employment decisions affecting such individual, or
    3. such conduct has the purpose or effect of substantially interfering with an individual’s work performance or creates an intimidating, hostile, or offensive working environment.

Sexual harassment prohibited by this policy includes verbal, physical or other conduct of a sexual nature. The terms intimidating, hostile or offensive as used above include conduct which has the effect of humiliation, embarrassment or discomfort. Sexual harassment can occur between men and women, or members of the same gender. This behavior is unacceptable in the work place itself and in other work-related settings such as business trips and business-related social events.

  1. Prohibited acts of sexual harassment can take a variety of forms ranging from subtle pressure for sexual activity or contact to physical contact. At times the offender may be unaware that his or her conduct is offensive or harassing to others. One example of sexual harassment is where a qualified individual is denied employment opportunities and benefits that are, instead, awarded to an individual who submits (voluntarily or under coercion) to sexual advances or sexual favors.

Sexual harassment also includes unwelcome sexual flirtations, advances, or propositions, verbal abuse of a sexual nature, unnecessary touching of an individual, sexually degrading words used to describe an individual, a display in the workplace of sexually suggestive objects or pictures, sexually explicit or offensive jokes or physical assault where the conduct has the purpose or effect of unreasonably interfering with an individual’s work performance or creating an intimidating, hostile, or offensive working environment.

The most severe and overt forms of sexual harassment are easier to determine. On the other end of the spectrum, some sexual harassment is subtler and depends to some extent on individual perception and interpretation. An example of the most subtle form of sexual harassment is the use of endearments. The use of terms such as ‘honey,’ ‘darling’ and ‘sweetheart’ is objectionable to many women who believe that these terms undermine their authority and their ability to deal with men on an equal and professional level. Another example is the use of compliment that could potentially be interpreted as sexual in nature. Below are three statements that might be made about the appearance of a woman in the workplace:

  • ‘That’s an attractive dress you have on.’
  • ‘That’s an attractive dress. It really looks good on you.’
  • ‘That’s an attractive dress. You really fill it out well.’

The first statement appears to be simply a compliment. The last is most likely to be perceived as sexual harassment, depending on the individual’s perceptions and values. To avoid the possibility of offending an employee, it is best to follow a course of conduct above reproach, or to err on the side of caution.

  • Any incident of sexual harassment must be reported as quickly as possible but in no event later than six (6) months after the occurrence. All reports and investigative procedures shall be confidential. Reports should be made to an employee’s immediate supervisor who shall submit a written report to the Executive Director within seven (7) days of receiving the report. If the immediate supervisor is involved in the sexual harassment, a written report must be submitted directly to the Executive Director. All complaints of sexual harassment will be investigated by the Executive Director, and a written report by the Executive Director of the disposition of the claim will be returned to the person making the report within thirty (30) days of the date upon which the Executive Director receives a written complaint. Direct contact to the Board of Library Trustees may be made should the complaint involve actions or inaction by the Executive Director. There shall be no retaliatory action taken by any employee, supervisor, the Executive Director, or by the Board of Trustees against any person making a sexual harassment complaint. Any employee who is found to have sexually harassed another employee shall be disciplined at the discretion of and in the manner determined appropriate by the Executive Director or the Board of Library Trustees as the case may be. Notwithstanding the terms of this policy, all employees of the District shall remain at-will employees of the District and this policy does not abrogate the discriminatory cause or for no cause, except that retaliatory discharge is prohibited.
  • It is hoped that most sexual harassment complaints and incidents can be resolved through the District’s internal complaint process discussed above; however, an employee who believes he or she is the victim of sexual harassment may bring his or her complaint to the attention of the Illinois Department of Human Rights at: Illinois Department of Human Rights, James R. Thompson Center, 100 West Randolph Street, Suite 10-100, Chicago, Illinois, 60601, Phone (312) 814-6245.Within 180 days after the date that a civil rights violation allegedly has been committed, a charge in writing under oath or affirmation may be filed with the Illinois Department of Human Rights by an aggrieved person. The Department must then require the respondent to file a verified response within 270 days thereafter. The complainant may replay to said response within 60 days after it is filed. After the respondent is notified, the Department is required to conduct a full investigation of the allegations. Where there is a failure to settle any charge through conciliation, the Department is required to prepare a written complaint. At any time after a charge is filed, the Department or complainant may petition the appropriate court for temporary relief, pending final determination of the proceedings under the Illinois Human Rights Act. The petition shall be filed in the Circuit Court for the county in which the respondent resides or transacts business or in which the alleged violation took place.A copy of this policy is to be provided to the Illinois Department of Human Rights upon request.

(Download Policy)

Outside Electronic Sign

The primary purpose of the Franklin Park Public Library District’s electronic sign is to promote Library programs and Library services. The Library Board of Trustees and/or the Executive Director or designee reserve the right to deny use of the sign, alter the contents and design of information, and pull and post messages as they see fit.
The electronic sign is available to post messages of other Village of Franklin Park municipalities that provide programs and services to the residents of Franklin Park with approval of the Executive Director or designee for a limited time, space permitting.
The electronic sign may not be used to promote or advertise meetings and events taking place in the Library’s meeting spaces that are not sponsored by the Library.
The electronic sign is not available for the promotion of private businesses or individuals. With the exception of Village of Franklin Park municipalities, the electronic sign is not available for the promotion of for-profit groups or organizations or non-profit groups or organizations. The sign will not be used for political campaigns.

Outside Non-Electronic Signs and Banners

Signage posted on the outside Library property must be approved by the Executive Director. The Executive Director has the right to deny any signage requests. Signs pertaining to Library programs and services will be allowed without prior approval.
Signs pertaining to community wide events not sponsored by the Library may be allowed with the approval of the Executive Director. After the event date, signs shall be removed by the person or group responsible for placing the sign.
Except for those times when the Library facility is used as a polling place, no political signs will be allowed. No signs promoting private businesses or the sale of goods and services will be allowed.

Inside Public Bulletin Boards

Non-Library produced literature intended for posting will be confined to the public bulletin boards at the Library’s discretion.
Private commercial notices will not be posted.
The Library reserves the right to determine the suitability of an item for posting.
The Library reserves the right to remove items in order to make space for new items.
The Library reserves the right to remove items that are out-of-date.

Appeal Procedure

Denied signage requests can be appealed to the Board of Trustees in writing. Appeals will be considered at a regular meeting of the Board of Trustees. The Board of Trustees reserves the right to deny any signage requests.

Adopted: 8/13/2015

Notices

Public Act 97-0609 amended the Open Meetings Act [5 ILCS 120], effective 1 January 2012, for employers that participate in the Illinois Municipal Retirement Fund (IMRF).  In accordance with the Act, a list of all employees whose total compensation package equals or exceeds $75,000 is available in the library’s Business Office.  The Business Office is open Monday-Thursday, 10:00 a.m.- 4:00 p.m.