Interlibrary Loan Policy

What is Interlibrary Loan and who can use it?

Interlibrary Loan (ILL) is a service that you can use to borrow materials that are not owned by the Franklin Park Library. ILL is offered only to those with a valid and current Franklin Park library card. If your fines exceed $5.00, your request will not be processed until the fines are less than $5.00.

How can I request ILL materials?

Make requests in person by asking at the Info Desk (ext. 229) or the Kids Crossing Desk (ext. 260). You can call 847-455-6016 or email requests to  Another option is placing your requests online by using the WorldCat database and clicking on the ILL button.

What types of materials may I request?

We will attempt to borrow books, spoken word recordings, CDs, photocopies of magazine and journal articles, DVDs and videos from libraries outside of the SWAN consortium.   Some requested materials are more difficult to borrow and therefore the requests may take a longer time to fill or may remain unfilled. Examples include books published during the current year, video and sound recordings, very old materials, and rare or highly specialized materials not widely held by other libraries.

How many items can I request at a time?

If you are requesting items from other SWAN libraries, there is no limit to the number of items you can request. If you are requesting items from libraries outside of SWAN, then there is a limit of 5 requests per week.

What libraries can our library borrow from?

Our library can borrow from most of the libraries in the United States, including Alaska and Hawaii. We do not borrow from libraries outside of the United States and/or libraries that charge a fee for their materials.

How will I know if my ILL materials are ready to be picked up?

When your ILL materials arrive, Circulation staff will give you a phone call. If your ILL request was unfilled, the ILL Librarian will notify you by phone or email, if you provided your email address on the request form.

Where can I pick up my ILL materials?

You can pick up your ILL materials at the Circulation Desk. You must use the same library card to check out materials that was used to request the materials.

Are there any fees for borrowing ILL materials?

There are no fees to use ILL, however, if you forget to pick up your requested ILL materials, you will be charged $3.00 per item. This fee does not apply to materials borrowed from other SWAN libraries.

Can ILL materials be renewed?

Yes. If you wish to renew your ILL materials, you should contact the library at least one week before the item is due. The ILL Librarian will then request a renewal from the library the material came from and will call you to let you know the renewal’s status. DVDs and videos may not be renewed. If you do not renew and you keep your items after the due date, you will be charged $.10 per day for print materials and sound recordings and $.25 per day for DVDs and videos.


Visit or call the Circulation Desk at 847-455-6016, ext. 1 or email at