Comments & Suggestions


Comments & Suggestions

Thank you for sharing your feedback with us! We welcome your comments and suggestions and are always listening for ways we might improve our Library. You can submit your comments and suggestions online or in person.

Comments & Suggestions
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Suggestion:  Please do not spray air freshener and anti-bacterial spray.  Many people have allergies and asthma.  Those sprays are not good for their airways.

Thanks for the suggestion.  While we realize that many people suffer from allergies and asthma, the Library is a public place that needs to be kept clean.  Bathrooms and surfaces such as desks and counters do have to be disinfected with sprays.  Occasionally, the bathrooms and public areas may require a refreshing, too, on account of constant use by many people.  We do try to use “greener” cleaners when we can and will be mindful of our use of aerosol spray cleaning products in the future.

 

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Suggestion: Buy more head phones.

Thanks for the suggestion.  Over the past year, we have phased out our older over-the-ear head phones due to sanitation reasons and cost.  You are encouraged to bring your own personal head phones to use at the Library or purchase a set of ear buds for $2.00 at either the Info Desk or the Kids Crossing Desk.   We will not be providing headphones at the computers any more.

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Comment:  Where is the scratch paper at the computers?

While we try to provide paper at every public computer, sometimes it gets used up before we make the rounds to refill it again.  Please ask at the Info Desk or the Kids Crossing Desk if you would like some scratch paper and let us know that it is running low at the computers.

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new logo - smallSuggestion:  I would appreciate an extension of Ancestry.com.  I’m working on getting info on my ancestors and I am really interested in going back as far as I can. Thanx.

Don’t worry; we just renewed our subscription to Ancestry.com, a well-known online genealogical resource that you can access with your Franklin Park Library card in the library.  Unfortunately, the providers only offer in-library use of Ancestry (no remote access) and we are limited to the historical content they provide.  We will keep your suggestion in mind in case we are able to add more genealogical resources from other providers at a later date.